RAFFIA KYIV - ORDER, DELIVERY AND PAYMENT
Ordering terms and conditions
You can place an order on the website of the Raffia Kyiv online store at raffia.kyiv.ua independently at any time and on any day.
If you have any questions about the product or terms of sale, be sure to discuss them with a store representative before placing an order in a way convenient for you during business hours from 10:00 to 18:00 (GMT+2) from Monday to Friday.
Placing an order or changing an already placed order by phone, in a messenger chat, during personal correspondence on the Instagram network is also possible. At the same time, the Raffia Kyiv online store is not responsible for errors made when placing an order or changing an already placed order. In this case, return shipping is at the buyer's expense.
After ordering, the product is reserved for 3 days, after which the unpaid order will be automatically canceled.
Delivery terms and conditions
Delivery in Ukraine is carried out by the Transport Company "Nova Poshta" or the National Postal Operator "Ukrposhta". Delivery abroad is carried out by Ukrposhta and the postal operator of the Buyer's country. Orders are sent:
- Nova Poshta - every day except Saturday, Sunday and weekends;
- Ukrposhta - only on Tuesdays and Fridays.
An order for which payment was received on the seller's account before 17:00 (GMT+2) is usually sent on the same day. At the same time, due to possible air raid sirens, scheduled or emergency power outages, as well as seasonal loads, the shipment may be delayed.
Cash on delivery orders are sent only within Ukraine by Nova Poshta if the order amount is at least 300 UAH with a deposit of 180 UAH.
A cash on delivery order not received by the buyer is automatically returned to the seller on the last day of free storage at the carrier's warehouse. The deposit is not refundable.
Payment terms and conditions
Prepayment for the goods is accepted to the PayPal account or by bank details
IBAN: UA843220010000026004310063794
JSC "Universal bank" SWIFT UNJSUAUKXXX
Recipient IE Olha Hodunova
Individual tax code 2882103283
After payment, funds may be credited to the seller's account within a few minutes or take up to two days, depending on how quickly the sending bank processes the transaction.
